Embassies and Consulates in Japan: Contacts and Lost Passport Steps

· 3 min read Practical
Japanese flag flying above a brick and glass government building in Chiyoda, Tokyo

Most trips to Japan never involve an embassy. If yours does, knowing where to go and what to bring saves hours. Nearly every embassy is in Tokyo, so travellers elsewhere should phone first rather than turn up.

Embassy Contacts in Tokyo

Details were checked against official embassy sites in October 2026. Confirm before relying on them; most embassies see visitors by appointment only.

CountryAddressPhone
United Kingdom1 Ichiban-cho, Chiyoda-ku03-5211-1100 (option 2 for consular help)
United States1-10-5 Akasaka, Minato-ku03-3224-5000
Canada7-3-38 Akasaka, Minato-ku03-5412-6200
Australia2-1-14 Mita, Minato-ku03-5232-4111
France4-11-44 Minami-Azabu, Minato-ku03-5798-6000
Germany4-5-10 Minami-Azabu, Minato-ku03-5791-7700 (email for consular queries)
Italy2-5-4 Mita, Minato-ku03-3453-5291
Spain1-3-29 Roppongi, Minato-ku03-3583-8531
Netherlands3-6-3 Shibakoen, Minato-ku03-5776-5400 (24 hours)
Ireland1-6 Yotsuya Honshiocho, Shinjuku-ku03-3263-0695

For other EU countries, search “[country] embassy Tokyo” for the official page. Some also run consulates in Osaka, useful in Kansai.

In an Emergency

Call 110 for police or 119 for fire and ambulance first, then contact your embassy. The US, UK and Australian lines above have out-of-hours consular help.

Keep digital copies of your passport photo page, insurance policy and these numbers. Our Japan travel insurance guide explains what cover to carry, and our Japan safety guide covers the common risks. In a quake or typhoon, see our natural disaster safety guide.

What an Embassy Can Do

  • Issue a replacement or emergency passport
  • Help if you are hospitalised, and contact family
  • Provide lists of English-speaking doctors and lawyers
  • Visit you if you are detained and explain the local process
  • Advise during a major disaster or evacuation

What an Embassy Cannot Do

  • Pay medical bills, fines or flights home
  • Intervene in Japanese court cases or get you released
  • Extend or change your Japanese visa (that is the Immigration Services Agency, see our Japan visa guide)

If You Lose Your Passport

  1. Report it at the nearest koban (police box) and ask for a lost or stolen report. You need this paperwork.
  2. Contact your embassy and ask which documents and photos they require.
  3. Bring photo ID, a copy of your passport if you have one, and your flight details.
  4. Ask whether you need a replacement passport or a one-way emergency travel document.
  5. If your landing permission is tied to the lost passport, ask the embassy whether you must also visit immigration before departure.

Emergency documents can take from a day to several working days depending on the country, so leave slack before a flight. Rebook only after you have a timeline.

Embassies close on Japanese public holidays, which can add days. Check dates in our Japan public holidays guide.

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Frequently Asked Questions

What is the emergency number in Japan?
Dial 110 for police and 119 for fire or ambulance. Both are free and have English-speaking support. Call your embassy afterwards for consular help, not instead of these numbers.
Can an embassy get me out of trouble with Japanese police?
No. Embassies cannot override Japanese law or pay fines. They can check on your welfare, give a list of English-speaking lawyers and contact family if you ask.
How long does an emergency passport take in Japan?
It varies by country, from same day to a few working days. Bring police report paperwork, photos and ID, and check your embassy website first.
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